I think there are two things that are important about a mortgage broker – first, Rate and second, Customer Service. Amanda not just exceed all expectations, she redefines them at whole new level. In short, best thing about working with Amanda is that she cares for her clients. She came up with refinance options that specifically worked for me, she did not hesitate giving her opinion on when to wait and when to lock, the best part – she was proactive in driving costs down. I have had 5 transactions on all 3 of my properties during the period of last 3 to 4 years. Even though I worked with her over the phone and email, my experience was always great! I even recommended Amanda to many other people in my company. Let me tell you that when we recommend someone in our company, our credibility is on the line – seriously. Now, a few months later, I still receive thank you notes from others who went through refinancing with Amanda. I will recommend her to anyone or everyone thinking about refinancing their primary or investment properties. Thank you Amanda!
-Vik (Sammamish, WA)
Amanda, Joe and team’s performance is far superior to anything I’ve experienced in the past when applying for a home loan. Their customer service is superb and their responsiveness to inquiries is almost immediate. My recent refinance with them was completely seamless. In my opinion, they are the best in the business at what they do and I will continue to use them for future loan applications and I’ll also enthusiastically recommend them to anyone I know who is in the market to purchase or refinance a home.
– Matt M. (Hood River, OR)
You guys were wonderful to work with. Thank you for getting us a great rate! You are both incredibly dedicated and hard working. You also have a personal touch that sets you guys a part from other Portland mortgage bankers. We are very happy and thankful for the opportunity to work with such a talented mortgage team.
-Conner & Becca (Portland, OR)
I’ve been doing business with Joe and Amanda Niles for the last 4 years. I’ve done two refinances and a primary residence loan with them. I’m a savvy buyer – I shop around for best rates with 4-5 brokers for every transaction – and every single time, the Niles Team beats everyone. They are extremely fast and responsive; and provide a no-nonsense analysis of the options that make the most sense for my specific situation. I’ve recommended them to many of my friends and they’ve had a positive experience as well. I’m a buyer from Seattle, Washington – and yet I go with Joe and Amanda because they’re simply the best when it comes to real estate lending.
-Alex W. (Seattle, WA)
My wife and I just bought our first home and were recommended to the all-star team of Amanda and Joe at Niles Home Loans. They did an outstanding job explaining the whole process up front and were always very responsive. In addition we had a very short window to close on our new home and Amanda was able to meet all our deadlines. Great rates, great service, and all around great people. Will definitely use them again in the future!!!
-Danny D. (Portland, OR)
Amanda and her team are hands down the best lending team I have worked with, and I am in the real estate industry and deal with lenders on a daily basis. They were so pleasant to work with. Calls and emails were always returned in a timely manner. The application and approval process was smooth and simple. I highly recommend Amanda Niles of Finance of America Mortgage.
– Jen P. (Eagle, ID)
We have known Joe and Amanda for more than 5 years now and have obtained loans through them. We have never had any issues with getting financing for our loans through them. Although they are not physically situated in Seattle but that has never affected the processing of the loan application in anyway. Our loans have always closed on time and we have never had any issues. They have a remarkable team that supports them and working with them is a real pleasure. I would recommend them to anybody and everybody who needs a loan or is in need of a refinance. Thank you Joe and Amanda for your help.
– Puneet B. (Bothell, WA)
This was our second mortgage with Niles Home Loans and 5 stars all the way. We have worked with Amanda and her husband now for 10 years to include 2 loans and one refinance, I would not go anywhere else. We threw a lot of curve balls at Amanda and her team this time around, and they made it happen. Amazing. Amanda is friendly and talks you through anything you might not fully understand.
-Megan W. (Beaverton, OR)
I’ve been a real estate agent in Portland for 25 years so I’ve worked with countless mortgage brokers. Most have been competent and responsive. But when it came time for my husband and I to purchase a vacation home, we decided to work with Amanda and Joe Niles. I had referred them to several of my buyers and every one of them were happy. I’m all too familiar with things that can go wrong in a transaction no matter who the buyer is, but the Niles team has exceeded my expectations every time. They’re familiar with loan products and have always found a match for my buyers no matter what the situation. Our own sale closed on time and I was updated every step of the way. I got the same Five Star service that my buyers had raved about. Thank you to your entire team!
-Connie M. (Portland, OR)
I recently refinanced my home with Amanda Niles and her team. I gave her an amount I was hoping to pay monthly and she made it happen. She and her team were easily available. Worked hard and got everything completed quickly. They helped make a very stressful time in my life easier and for that I am forever thankful.
-Heather B. (Portland, OR)
If you’re looking for a mortgage broker in a class all by itself, Amanda Niles is the one and only to do business with! Amanda provides exceptional service, is fast efficient, knowledgeable and knows her stuff! Pleasure to do business with this team, you simply can not go wrong. 5 Stars all the way!
-Liz L. (Estacada, OR)
Amanda Niles’ responsiveness to our changing needs in a competitive market gave us confidence while grounding us in reality during our first home search. When we finally put an offer on a house, her responsiveness after hours to the buyer agents information requests really helped make the deal happen — we got the house with our first offer! Closing was a breeze with her team, and I couldn’t recommend her services more highly.
-Erica D. (Portland, OR)
Awesome service. I have used Joe and Amanda multiple times now, and recommended them to friends and family. Their team is effective and very efficient- made the process very easy and a breeze. Rates are the best hands down. Would do business again!!!
-Tript L. (Bothell, WA)
A friend of mine, who had worked with Amanda for two of his properties, recommended me to her. Amanda never gave me a chance to second guess myself with her prompt customer service. When we were done with closing on our first house, we realized that it did not matter to us that she was about 300 miles away from here and that I had never seen her in person. We were dealing with a short sale and were interested in closing within 3 weeks of the approval. To make that happen, Amanda had us fill out most of the pre-processing forms beforehand and it did not take us much time to get this whole thing wrapped after our approval. She is very prompt in her service and I don’t recollect a single instance when it took her more than an hour to respond or call back. As with the rates, they were much better than First-Tech or any other local bank/lender. She is a very professional person and makes every effort to work with you and realize your dream house. I will always work with her for any future properties and I highly recommend the Niles team to anyone.
-Kedar (Redmond, WA)
Amanda and all of the Niles Home Loans team – we just wanted to thank you again for all the hard work and dedication you put into our home loan. We could not have asked for a better person to help us! We have bragged about you to everyone and will recommend you to anyone we know. You showed so much care and help to us throughout the whole process and really appreciate that. Your team is amazing! Thanks again!
-Jessica & Colten (Lebanon, OR)
You did a terrific job for us in when we purchased our second home condominium in Sunriver. We funded on time and had no hitches. It was a pleasure to talk with you each time we chatted about our purchase mortgage, and we appreciate your fine work and great attitude. Thanks from both of us!
-Mary & Gary (Independence, OR)
You have made our home purchase so easy for us. Thank you for all the time and effort in making our home purchase a reality. I can't begin to tell you how excited we are with our new home in Portland. You are an amazing mortgage broker and we will be sure to tell all our friends about your service, advice, and that you have the lowest Portland mortgage rates that we found after calling 8 mortgage companies. Forever Grateful!
-Jen & Brady (Beaverton, OR)
Thank you for all your efforts and creativity to get my mortgage loan approved. I threw some challenges and changes your way and you were very flexible and professional to meet my needs.
-Nancy W. (Portland, OR)
It was nice working with you and I REALLY appreciated how quickly you always got back to me! Thanks for your patience with all of my questions. I will definitely pass along your information to anyone I know who needs a mortgage.
-Erika M. (Portland, OR)
Thank you for doing such a fine job on my mortgage refinance. You are awesome! I appreciate how hard you worked on finding me such a low mortgage rate. I appreciate your frienship and sing your praises!
-Jackie (Lake Oswego, OR)
Thank you, Amanda. You have been great and efficient, resourceful, proactive, as well as personable and comfortable to work with. I would not hesitate to recommend your services to anyone. Debbie and I are grateful to have had the opportunity to do business with you.
-Pete & Debbie V. (Portland, OR)
Amanda was great to work with on financing my new home. She was brought in to the process very late in the game, and had very tight deadlines we were wanting to meet. Amanda went the extra mile to get our mortgage done extremely quickly and was very pleasant to work with. She made my wife and I feel comfortable that we were in good hands.
Amanda did an amazing job recently for my buyer clients who had to obtain a loan approval very quickly and close in less than 30 days on an REO. There were a host of challenges along the way, especially with changing lenders well into the transaction, and Amanda pulled it off swimmingly. I would work with her again in a heart beat! She DID what she said she could do.
-Jeff D. (Real Estate Consultant, Solutions Real Estate)
Amanda is terrific. She did exactly what she promised despite various challenges (not of her doing). I highly recommend Amanda to anyone who needs mortgage-related services and wants personal attention to detail, great follow-up, and high integrity. You won’t be disappointed.
Amanda did an excellent job helping us with our mortgage refinance. She is professional and personable and finished our transaction in a very timely manner. I especially appreciate her attention to details. I would recommend her to anyone looking for help with their mortgage needs.
Amanda helped us (and lots of our friends) getting Mortgage. Rates offered by Amanda were always the best – nobody could beat them. And that was the least impressive part. The service she provided was just awesome. I was 1st time buyer then and had lots of questions. Amanda replied to all my emails in minutes. She also did my refinance this year, and experience was same. She even reduced my rate – after I signed up with her for higher rate!! Thank you Amanda. You were the best!
We did our mortgage refinance with Amanda. She was very nice to work with. Her offer for refinance was very competitive and she delivered exactly what she promised. I whole heartedly recommend her to all my colleagues and friends.
Amanda was recommended to us by our realtor Ardell. While working with Amanda, we found her to be very knowledgeable regarding all our questions about our mortgage options. She was very patient and quick to respond. Our personal situation changed and in the end we did not wind up moving, but we would definitely contact Amanda in the future for our mortgage needs. We feel she provides excellent service for a very reasonable fee. Thank you Amanda and everyone for all of your hard work! We are so excited to be in our new house and I know that it wouldn’t have happened so quickly without a lot of work from all of you. Thank you so much!
Thank you, Amanda. AWESOME JOB! You seriously move mountains. Amazing, especially in today’s lending environment. Thank you for your exceptional work on this one.
-Ardell D. (King County Real Estate Agent)
It’s been over a year since we purchased our first home. We totally love it and will forever be grateful to you for your help, support, and expertise as you helped us get our loan.
-Andrea P. (Wilsonville, OR)
It was really smooth and great experience working with you, and I'd happy to recommend your name if someone needs to refinance.
-Avinash K. (Redmond, WA Microsoft)
I want to Thank you again for all your help on our Refinance. You were so professional and very helpful during this entire process and it made everything go very smoothly. Thanks again for all your help!
-Melinda and Grant B. (Tigard, OR)
Thank you! I appreciate everything you did for us and will recommend you to whoever asks about mortgage services.
-Blake M. (Portland, OR)
Thank you for all your help! The entire refinance process has worked out great. I hope I can refer some more business to your company. You were a joy to work with!
-Bob S. (Beaverton, OR)
Everything worked out PERFECT. I could not be happier! I am thrilled that we got the lower rate!!!! I have and will definitely continue to refer people to you. I will let everyone know how helpful you have been.
-Wayne W. (Portland, OR)
Thank you for all your hard work and taking time to answer our questions as well as cutting us a great deal on the closing costs. Now my wife has a great mortgage broker to recommend to her clients (she’s a Realtor as you probably know). Thank you!!
-Vladimir (Redmond, WA Microsoft)
Thank you so much for your hard work. I know our particular transaction was a battle and we most likely would not have won had it not been for you. We are very grateful to you for having gone the extra mile. Let it be known that you have our heartfelt thanks. I plan on giving your name and information to any and all who need a mortgage expert. Thank you so much.
-Shari S. (Portland, OR)
Thank you for making the process a painless one. I really appreciate how quickly you made this happen. Everyone had told me that a thirty day close from start to finish was impossible in the today’s world of mortgage lending, but you made it happen with days to spare. Thank you!
-Mark C. (Portland, OR)
We appreciate how easy it was to work with you and your team. Our realtor told to us what a great mortgage broker you are and how great you are to work with and she was absolutely right. We love our new home and you were a key part to making it happen for us. Thank you!
-Chris C. (Seattle, WA)
We have worked with Amanda with both of our home purchases. She works hard for you, even after hours to make sure you get what you need in a timely manner. And, she is friendly and answers questions in such a way as to make you comfortable and confident in the decisions you have to make.
-Andrea D. (Klamath Falls, OR)
The first time I used Niles Home Loans was in January of 2011, and since then I have used them for four other transactions. Amanda and her Team have worked very closely together, with my sales agent, insurance company and most importantly the title company to make sure that things happened quickly and smoothly with little effort from myself.
My last transaction in March of 2015, I was at the Title Office signing my documents, on a Friday, at 4:45pm. I decided I wanted to make a change to one of the documents before signing. The title officer called Amanda, who pulled up my account, changed the documents as I requested, and sent them back to the Title Agent all within 15 minutes, again LATE on a Friday. Her ability to make last minute changes, work extra hours as well as her relationship with key people in the process to keep their doors open late for my convenience was VERY much appreciated.
Finally the thing which often means the most in the end are rates. I found that among all the rates I have gotten, her office has managed to come in on average 0.25 – 0.5% lower then local bank rates and also have been able to save me on some overhead fees.
So in the end, I say don’t just take my word for it, give them a call and I’m sure after speaking with Amanda, Joe or Brooke or anyone else at Niles Home Loans, you will too decide that they are the company to help you through your transaction.
Good luck, and congratulations if you are currently working on purchasing your first home!
-John W. (Tualatin, OR)
I have just completed the most painless and effortless refinancing ever, thanks to Amanda. In fact, I would venture to say fun. She's easy to deal with, patient, efficient and very knowledgeable. Without hesitation, I highly recommend her.
-Maggie P. (Portland, OR)
Amanda did a great job on our refinance, no matter what came up, she was flexible and we ended up with a great deal! I highly recommend her!
-Erin C. (Portland, OR)
I recently closed on my loan for the purchase of my home. It has been a great working with Amanda at Niles Home Loans. The communication was excellent. I felt comfortable throughout the whole process. This has been by far the best experience I have had securing a home loan. Thanks Amanda.
-Andy W. (Sweet Home, OR)
Amanda’s hustle got us our condo — she turned around a pre-approval in less than 5 hours, enabling us to make an offer and get in just under the wire! She helped with debt counseling as well, and was extremely helpful with explaining charges and getting us where we needed to be.
-Jill P. (Portland, OR)
Amanda was great! She responded to our emails and phone inquiries promptly and was very kind and professional.
-Andrea F. (Portland, OR)
When my local credit union let me down for a refi, I asked a realtor neighbor for a mortgage broker referral. He gave me Amanda's name and I am so glad he did. Amanda went right to work and within a few weeks we closed on a new loan that met all my goals. If I had it to do over again I wouldn’t even bother with my credit union.
-Darin H. (Portland, OR)
Amanda was a joy to work with. Before meeting with her I didn’t know if a refinance was even possible for me. She put her skills and knowledge to work for me and in the end I paid off my debt and am able to make improvements to my house to increase the value. Amanda was patient with my questions and detailed in her explanations of the process so I never felt confused or in the dark. I absolutely would and probably will work with Amanda again!
-Lauren S. (Portland, OR)
Amanda Niles was transparent, patient and thoughtful, and she offered wise counsel and guidance over the course of a complex and sometimes stressful transaction. Above all, she was very responsive and organized, and at no point did my wife and I feel that she was out of sync with our real estate agent, the seller’s real estate agent or her own team. In a word, she delivered 110% and I would not hesitate to recommend her to anyone who needs to secure a mortgage. Thank you, Amanda!
-Armando M. (Portland, OR)
We had a terrible experience with our previous mortgage broker and almost lost our house! This time, our realtor recommended Amanda Niles, and we couldn’t be happier! She responded to all our questions in a timely manner and thoroughly reviewed what loans would be best for us. Her knowledge, expertise, and professionalism helped us find the perfect loan and close on our new home in just over 30 days! We highly recommend Amanda and would use her again if needed!
-Nicole T. (Portland, OR)
Congratulations! You have found Amanda and the best Mortgage Broker team available.
-Crystal M. (Newberg, OR)
We’ve used Amanda and her team multiple times over the past few years. They have been great to work with and we appreciate how well that keep in touch and communicate with us during the process. We’ve had other mortgage providers ask us for our business and we’ve told them that we want to stay loyal to the team at Niles Home loan because they’ve always done such a great job for us. We appreciate them and plan to use them again.
-Nick N. (Portland, OR)
My husband and I have worked with Amanda twice now on mortgages and she’s been fantastic both times. Quick and easy to work with, our favorite thing about working with her is how easy she is to get a hold of and easy to work with over email. She and her team respond quickly to any inquiry and we were able to close with her on our new house and close in 3 weeks. From start to finish, we’ve loved working with Amanda and her team!”
-Casey M. (Portland, OR)